Delivery Information

Processing of Your order will begin after payment is received. We will provide You with an estimated delivery date in your dispatch notification email and aim to inform You should there be any changes. Delivery cost depends on the selected shipping method, but no more than 12 €.

Guarantee of quality

Poivre Blanc guarantees originality, high quality and authenticity of all products sold at the store. If the customer has questions or complaints regarding quality, he or she can:

  • return the product within 14 days from the date of receipt in accordance with current legislation;
  • receive advice, which includes a comment directly from the brand (if necessary).

We recommend customers not to accept the delivered goods, if the packaging is damaged. Please return the goods to the courier and inform us about it by e-mail: info@poivre-blanc.ee